Kioku Support

Contact support

Email support@kiokuu.com. Include the device platform, the feature you were using, what you expected, and any error message you saw. Do not send passwords, API keys, one-time codes, government identifiers, payment-card data, or private archive excerpts by email.

Connect Kioku to ChatGPT

1. Install Kioku on your Mac, sign in, and let your private cloud archive finish its first sync.
2. Install the Kioku plugin in ChatGPT and choose Connect.
3. On the Kioku authorization page, confirm the signed-in Google account and approve read-only memory access.
4. Try a specific request such as “What did I work on this morning?” or “Find the moment we decided to delay the launch.”

The integration can search and read your own Kioku archive. It cannot start or stop capture, edit or delete your data, or send email.

Troubleshooting a connection

• No recent results: Open Kioku on your Mac and confirm that capture and cloud sync are active.
• Authorization expired: Disconnect Kioku in the assistant's connection settings, then connect it again.
• Wrong account: Disconnect first, then reconnect and choose the same Google account used by Kioku.
• Results are too broad: Add a person, topic, application, or time range to your request.

Privacy and account controls

You can pause capture, manage cloud screenshot uploads, export supported cloud data, add or delete webhook destinations, or delete your cloud account from Kioku settings. Webhook events go to the HTTPS destination you choose; content-free notifications are the default. Disconnect an AI assistant from that assistant's connection settings. See the Privacy Policy for data categories, recipients, retention, and controls.

Security reports

Send suspected security vulnerabilities to security@kiokuu.com. Please provide enough detail to reproduce the issue and avoid including private capture content unless we specifically request a safe sample.